Privacy Policy
EFFECTIVE DATE: 25/01/2021
1. General
STRATEGIC GROWTH AND INNOVATION S.L. (with registered office at Avenida de Nazaret, 6 postal code
28009, Madrid (Spain)) (“Qelbe”, “We”), acting as data controller
data, is committed to protecting and respecting your privacy. This document (the “Privacy Policy”)
is designed to inform you about our practices regarding the collection, use and
Disclosure of information you provide to us through our website https://www.qelbe.com/
This Privacy Policy (together with our Terms and Conditions and the rest of the documents to which
referred to in them and in our Cookies Policy) establishes the framework according to which
will collect and process your personal data. Read this text carefully so that you understand our
position and practices regarding your personal data and how we will treat it.
2. What information do we collect?
2.1 Information you provide us You may provide us with information, including information that can identify you (“personal data”), when you use the Website by filling in its forms (such as, for example, the registration), when you participate in any of our surveys or when you contact us by phone, email or in any other way, as well as when you inform us of any problem on our website.
This information includes:
- When you request to download one of the content guides, you will need to provide your name and surname, email and mobile phone number.
- When you create an account, at a minimum you have to provide us with your credentials to start session, as well as the necessary details to create your profile: date of birth, gender, your interests, your time preferences, as well as content (a photo). When you complete your profile you can add information such as details about your personality or lifestyle. To add true content, such as photos, you may allow us to access your camera or photo album.
- If you contact our customer service team, we will collect the information you give us during the interaction. We sometimes monitor or record these interactions for reporting purposes. training and to guarantee a high quality service.
2.2 Information collected automatically when you use our services When you use our services, we collect aggregate information about your activity on our platform:
- A record of any services you are interested in
- egistration of the guides you download on the platform
- Details of your visits to our website and the content you access.
- We also process contributions within the forum
2.3 data retention
Your personal data will be kept for the duration of your relationship with Qelbe. From that moment they will leave
If so, they will be blocked and will remain blocked for the sole purpose of attending to eventual
responsibilities, during the maximum time established in the current legislation.
3. How do we use the information we collect?
The main reason we use your information is for the provision and improvement of our services. We also use your information to keep you safe and to provide you with information that may interest you Specific:
PURPOSE OF THE TREATMENT
3.1 Create, manage and administer your account and provide our services in compliance with the services for which you signed up for the account. 3.2 Send you information regarding our services by email and/or text message. text and/or any other means of communication 3.3 To allow you to personalize your user profile on our platform 3.4 To allow you to communicate and interact with other members in the community forum Qelbe 3.5 To ensure compliance with (i) applicable law, (ii) our Terms and Conditions, (iii) Privacy Policy (iv) and Code of Good Conduct. 3.6 To give you access to our support services and to allow you to communicate with our Qelbe team to suggest content, services and other tools 3.7 To send you, in accordance with applicable law and, when necessary, with your consent, marketing messages and information necessary to inform you of new related tools or services that may be of interest to you. 3.8 To notify you of any changes to our plans or content; 3.9 To administer our Website and for internal operations, including resolving problems, data analysis, tests, research and surveys; 3.10 To ensure that content is presented in the most effective way for you and your device; 3.11 To measure or understand the effectiveness of the advertising we send to you and to third parties, and to send you information that may be of interest to you.
LEGAL BASIS
This processing is necessary in order to fulfill our contractual obligations to each other. This processing is necessary in order to be able to fulfill our mutual contractual obligations. and/or is carried out with your consent. This treatment is carried out with your consent. This processing is necessary in order to fulfill our contractual obligations to each other. This processing is necessary in order to fulfill our contractual obligations to each other. This treatment is necessary to (i) be able to comply with our contractual obligations mutual, (ii) to be able to comply with our legal obligations and/or (iii) to establish, exercise or defend legal rights. This processing is based on your consent and/or our legitimate interest (i.e. provide you with relevant advertising). This processing is based on your consent and/or our legitimate interest This processing is based on our legitimate interest (i.e. ensuring the security of our platforms and improve their features). This treatment is based on our legitimate interest (i.e. to improve the characteristics of our platform). This processing is based on our legitimate interest (i.e. providing you with advertising relevant)
4. Who are the recipients of the information we collect?
- Other users: You share information with other users when you voluntarily disclose information in the services (including your public profile or conversations through the community forum Qelbe). Be careful with your information and make sure that the content you share is things that dont mind them being seen publicly. Remember that neither you nor we can control what others do with your information once you share it.
- Our customers: We may share information derived from data analysis provided in order to develop research activities, and obtain statistics for Analyze the operation of the application. The data will be treated at all times in a manner not nominative.
- Service Providers: We use analytics service providers and search engines to Help us improve and optimize our App.
- When Required by Law: We may disclose your information if reasonably necessary: (i) to comply with legal process, such as a court order, subpoena, or warrant; search, government/law enforcement investigation or other legal requirements; (ii) for prevent and detect criminal activities (depending on the relevant laws in each case), or (iii) to safeguard the safety of a person.
- To enforce legal rights: We may also share information: (i) if disclosure of such information information will mitigate our liability in a possible or actual lawsuit; (ii) as necessary to safeguard our legal rights and the legal rights of our users, partners commercial or other interested parties; (iii) to enforce our agreements with you, and (iv) to investigate or prevent criminal activity, suspected fraud or other wrongdoing, or take any other action accordingly.
- For corporate transactions: We may transfer your information if we participate, in whole or in partial, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change in ownership or control.
5. Direct advertising and in our communications sent by mail email or sms
In accordance with applicable law and, if necessary, with your consent, we may use the information you provide to us on our App for direct electronic marketing purposes (eg (i) for you to receive our newsletters, invitations to our events or other communications that we believe may be of interest to you, or (ii) to send you direct advertising on the platforms of social networks or third-party sites and applications). Regarding professional emails: you can withdraw your consent at at any time (i) by deactivating the corresponding box in your member account, (ii) by making click on the unsubscribe link that we provide in each of the communications that Qelbe sends you or (iii) by contacting us through the contact information provided for in section 11 below. With regard to direct advertising: (i) On social media platforms (for example Facebook, Twitter): You can object at any time to data processing by setting the parameters related to advertising in your account; (ii) On third-party sites or applications: you can read our Cookies Policy to understand how to withdraw your consent.
6. What rights can you exercise regarding your personal data?
- You have the right to receive a copy of the personal data we hold about you (right data access)
- You can request the deletion of personal data or the correction of inaccurate fields. So and As detailed in point 2.3, we can keep certain data in specific situations (right deletion and rectification)
- You also have the right to oppose the processing of personal data (right to oppose the processing) for direct marketing purposes or for other purposes related to your situation particular.
- You have the right to limit the processing of your data in certain circumstances (right to limit treatment)
- You have the right that, in response to the express request that you address us for this purpose, we transfer to another person in charge a subset of data related to you and that you have provided us (right to data portability)
- To exercise any of these rights you can contact the Department of Qelbe Data Protection
Likewise, we inform you that you have the right to present directly and at any time the claims regarding the processing of your personal data before the Spanish Agency for Data Protection (www.agpd.es) or before the equivalent bodies of the Autonomous Communities.
8. Links to other websites and social networks
If you follow a link to any web page, be it social networks, advertisers or partners outside our site, remember that each one of them has its own privacy policies and that we we are not responsible for them. We recommend that you always check these policies before provide no data
9. Privacy Policy Changes
Please check this document periodically to stay informed of updates. of this Privacy Policy. If we make material changes to this Privacy Policy, and we have your email address, we will send you a notification about the changes.
10. How to contact us
If you wish to contact us, you can do so at this email hola@qelbe.com or through our contact form